2 x zoom Pro licenses purchased. but not activated. more than 30 days have passed, how do I activate | Community
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ChrisWiliamson
Newcomer
October 4, 2023
Question

2 x zoom Pro licenses purchased. but not activated. more than 30 days have passed, how do I activate

  • October 4, 2023
  • 1 reply
  • 1 view

Hi 2 x zoom Pro licenses purchased by our finance team. but due to illness they where not activated. more than 30 days have passed, How do I get another activation link sent?

1 reply

Vinnie
Community Champion | Customer
Vinnie
Community Champion | Customer
October 4, 2023

Hello @ChrisWiliamson 

Once the licenses are purchased they get added to the Zoom Account. The Administrator of the account need to allocate the License(s) to the user(s) that need(s) it.

This Zoom document shows where to go and how to assign the license(s):

🔗https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses 

 

I hope this helps.

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