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I have been on a yearly plan for a number of years. My renewal is not until May 2023. My old email address no longer exists but in any event I have been getting emails from Zoom to my correct and current address . However, when I was sent a verification code to allow me log back into my account, it would not recognise me. Therefore, although I have paid to use Zoom, I can't use it at the moment and I need to schedule meetings .