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uniera2008
Newcomer
Newcomer
we have paid the zoom bill but why is our license not active and still in basic status
1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @uniera2008 

 

Having purchased a license, you will then to assign that license to yourself under your user profile:

 

https://zoom.us/account/user#/ 

 

https://support.zoom.us/hc/en-us/articles/115004976063

 

Please Accept as Solution if this resolves your question.