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zoom connection to camera

gates5280
Newcomer
Newcomer

‎2021-11-04 01:04 PM

zoom keeps telling me to make sure that my camera is on and connected to my computer, it is on for sure but apparently not connected, this is a new problem over the past week, I've gone into my settings and the camera is definitely on...

3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-10 10:16 AM

Hi @gates5280! What device type of computer are you using? Also, are you using your internal camera or an external camera? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

bluraine
Newcomer
Newcomer
In response to Bri

‎2021-12-23 01:09 PM

Greetings. I'm having the same issue. This started after the most current update to Zoom. I'm on Windows 10, Alienware laptop, internal camera. 

0 Likes

BigRog
Newcomer
Newcomer

‎2022-07-17 01:30 PM

Me too keep getting error message that zoom cant connect camera choose another one,,used both internal and external.. when going into computer camera settings, computer says camera is in use,

0 Likes