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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

zoom client switchs between proxy and firewall

yonatan_c
Newcomer
Newcomer

Hi all,

We have a strange issue.

We use Zoom client for team chats.

All users in organization are behind proxy server and we have special rules for Zoom so that the proxy doesn't do SSL termination.

The issue is with images and screenshots in team chats - everything works fine for most users but for some, they can't send pictures and they get the gray exclamation mark and errors when sending or receiving pitcures.

 

We noticed that for users with errors, when sending/receiving pictures only, the client go through the corporate firewall (and gets blocked) and for users who have no issue, all traffic go through proxy without problem.

 

Anyone had such an issue?

1 REPLY 1

ArnoZ
Newcomer
Newcomer

If you use Windows 11 and Firefox and Auto-detect proxy settings?

Try to change one of the three.