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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

verification code

gusdnrkqdht
Newcomer
Newcomer

we have many account but some accouts doesn't work 

 

i called ZOOM department they will mail for us but i didn't get any kind of mail .

 

and i already check mail our private e-mail. where is the verification code?

 

i am going to crzay... do u know how can solve this problems?

3 REPLIES 3

colegs
Community Champion | Employee
Community Champion | Employee

@gusdnrkqdht The verification code should have gone in email to the user that is trying to sign in.

i know.. i already checked my email.. there is noting

colegs
Community Champion | Employee
Community Champion | Employee

@gusdnrkqdht are you using a business or personal email?  If you didn't get it, it is possible that your provider or IT department is filtering messages since we do not have any reports of the emails not going out.