trouble changing my email back to the original email | Community
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Newcomer
March 18, 2022
Question

trouble changing my email back to the original email

  • March 18, 2022
  • 1 reply
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Why won't Zoom allow me to change my email back to the original email I started it with???

    1 reply

    Employee
    March 18, 2022

    @Zemlay Most likely that original email is still in use on another account. I would try using the https://zoom.us/forgot_password with your original email to see if you can login after going through the process. If you would have originally logged in via gmail or any other method, try that method first and then you can terminate that account. 
    Deleting-or-terminating-your-account 

     

    After terminating you can go to the account you are wanting to change the email from, and then use your original email needed. 

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