need advice

[khjKV_4853]

I bought a standard pro and booked a meeting on September 28.

But there was an error pop-up message that I can't access in Korea.

To solve this problem, please cancel the purchase or take action to access my account in Korea.

[Rupert]

Hi @khjKV_4853 

Users in some countries or regions are unable to access Zoom for regulatory reasons. 

North Korea is one such country according to: https://support.zoom.us/hc/en-us/articles/203806119-Restricted-countries-or-regions

To cancel your account you should contact Zoom Billing:

https://support.zoom.us/hc/en-us/categories/201137176

Hope this helps.

Rupert