lost icon on dock, can't find Zoom in applications folder | Community
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A
Newcomer
ALK
Newcomer
December 10, 2021
Question

lost icon on dock, can't find Zoom in applications folder

  • December 10, 2021
  • 2 replies
  • 0 views

The Zoom icon disappeared from my dock. I pulled it back, but it disappeared again. Now I cannot even find Zoom in my applications folder. The only way I can get into any of my mtgs is by going in as a guest. The zoom icon disappears from my dock as soon as I exit Zoom.

Any ideas? Help?

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    December 17, 2021

    Hey @ALK, if on windows, could you go into 'programs and devices' and uninstall Zoom from there and go through the uninstallation process. After Zoom has been removed, go back to https://zoom.us/download and redownload the Zoom client to see if that helps! 

     

    Let me know how it goes -- Looking forward to your reply! 🙂

    R
    Community Manager
    rn-zm
    Community Manager
    December 21, 2021

    Hey @ALK, was the uninstallation of Zoom and reinstalling helpful on relocating within your application folder?

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