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chat button missing

dimyaz
Newcomer
Newcomer
the Chat button is missing, in the zoom application on the PC.
In mobile version I see it, and can use. But on PC, I can't see messages from other participants.

 

dimyaz_0-1689938914868.png

 

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @dimyaz.

 

Without knowing a lot more about the specific situations, I'm thinking that in the meeting where you did not see the Chat button, the Chat was disabled.  Sometimes buttons that should appear in the main menu bar are moved over into the "More" button's sub-menu.  Always check there for any missing buttons.


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

dimyaz
Newcomer
Newcomer

"I'm thinking that in the meeting where you did not see the Chat button, the Chat was disabled" - 

If I go to the same meeting, but from the phone, then the chat is available there.
Also, I reinstalled the app on my PC, but it didn't help.
Also I don't see "More" button in my app.

PC

dimyaz_0-1690172621570.png

Mobile:

dimyaz_1-1690172814894.png