Zoom presence status icons

[Maden]

Hello

I am having issues with how my presence status is shown on Zoom ( both on desktop and on phone app as well).  I have made a second account just to test stuff during meetings so I do not mess things up. Main account using desktop and the test one using phone.

Recently the active status of the second one is always show as "Away" in the desktop app...even though no-one is logged in.  But it appears as "Available on phone" if I use the phone app...which is weird

Any thoughts of what might be the cause of this?

[CarlaA]

Hi @Maden , thank you for your contribution to the Zoom community! We are so happy to have you here.. Our experts will get back to you with a response, but in the meantime, we encourage fellow community members to also share their knowledge on this topic!

Carla,
Zoom Community Team

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