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Zoom mentions Tab is not working when colleagues mentioned my name on channel

vemula
Newcomer
Newcomer

‎2024-07-17 01:49 PM

Hi Team,

We have noticed an issue where mentions are not appearing in the "Mentions" tab when someone mentions our names in any channel. Instead, we only see a red symbol with "@" next to the channel name.

We have tested this on both Ubuntu (Zoom version 6.1.1.443) and Windows (Zoom version 6.1.1) machines, and the "Mentions" tab is not working on either platform.

Could you please look into this issue and provide a resolution?

Thank you for your assistance.

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