cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom display has many vertical lines

Tamai07
Newcomer
Newcomer

Changing a LENOVO PC X-1 carbon to the latest model X-1 Carbon generation 10, ZOOM screen is shownas attached. Probably this phenomenon is caued by the setting of the new PC. Is there any same expeience reported?

1 REPLY 1

Matt-LACA
Explorer
Explorer

A first easy fix might be to try having really good light in the room with you. Maybe your photo sensor is just having trouble with you sitting in a low light setting and those artifacts are a side effect of that. That would be an easy fix if that is the source of your issue.

I'm not sure if this could be your problem, but I have seen visual abnormalities associated with the Computer not having enough RAM and running out of memory in meetings. Trying starting up a meeting with just you, for testing. Then press CTRL + ALT + DELETE and select to launch your "task manager" and check out your computer performance and see if you're running low or exhausting your resources.

MattLACA_0-1684160980548.png