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Zoom chatbot in nextjs APP.

danishkhurshid
Newcomer
Newcomer

We're integrating the Zoom Virtual Agent chat client into our web app by following the documentation here: https://developers.zoom.us/docs/virtual-agent/web/chat/

The chat client is attached to a button as suggested in the docs. It works correctly when the page is refreshed directly (hard reload), and the chat button appears as expected. However, when navigating to the page via client-side routing (using Next.js), the chat client does not appear.

We’ve confirmed that the SDK is enabled and available in the global window context, but it seems like the initialization does not re-trigger on client-side navigation.

We’d appreciate guidance on how to properly reinitialize or ensure the chat client loads correctly in single-page app (SPA) scenarios, especially when navigating between routes without a full page reload.

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