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Zoom Video File cloud link not working on my customers Android phones. What to do?

Agguy12
Newcomer
Newcomer
 
2 REPLIES 2

Jameswalter
Contributor III
Contributor III

Click the Recording tab and find the Cloud Recording option. Verify that the setting is enabled. The toggle should appear like this . If the setting is disabled then click the toggle then click Enable.

 

Regards,
John

Agguy12
Newcomer
Newcomer

It is. This inability to play the cloud link is only happening with android phones.