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Zoom Storeage

tkeaveny
Newcomer
Newcomer

Zoom notified me that my storeage capacity was exceeded and to solve it, I could remove some saved meetings or upgrade.  I removed several saved meetings, logged out, also logged off of my computer, then logged back in. But Zoom doesn't indicate that any storeage space has been reclaimed.  How do I get zoom to restore storeage capacity after I followed their instructions?

 

1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello @tkeaveny 

 

Please ensure the recordings are deleted from the trash as well so they are permanently removed. This article should help you with deletion, scheduling recordings for auto-deletion etc.

 

https://support.zoom.us/hc/en-us/articles/360048488451-Deleting-local-or-cloud-recordings

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.