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Moon3
Newcomer
Newcomer

Hi, I logged into my account after 2 years and found that I all my texts are gone but my main issue is that I cant see or download any of the files (videos/pictures) I sent to myself specifically.

1 REPLY 1

Bri
Moderator
Moderator

Hi there 👋 Do you happen to know if you ever adjusted your Team Chat storage settings? By default, messages are set to delete after ~1 year depending on your settings. 

 

For more information, I recommend reviewing this article from our support site. 


Bri
Zoom Community Team
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