cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Chat

Moon3
Newcomer
Newcomer

‎2024-06-20 12:39 AM - edited ‎2024-06-20 12:40 AM

Hi, I logged into my account after 2 years and found that I all my texts are gone but my main issue is that I cant see or download any of the files (videos/pictures) I sent to myself specifically.

0 Likes
1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-03 01:50 PM

Hi there 👋 Do you happen to know if you ever adjusted your Team Chat storage settings? By default, messages are set to delete after ~1 year depending on your settings. 

 

For more information, I recommend reviewing this article from our support site. 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes
Top