Zoom Chat

[Moon3]

Hi, I logged into my account after 2 years and found that I all my texts are gone but my main issue is that I cant see or download any of the files (videos/pictures) I sent to myself specifically.

[Bri]

Hi there 👋 Do you happen to know if you ever adjusted your Team Chat storage settings? By default, messages are set to delete after ~1 year depending on your settings. 

For more information, I recommend reviewing this article from our support site.