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Zoom Chat does not notify me when i get a message anymore unless the window is closed.

mamedeo101
Newcomer
Newcomer

‎2022-07-14 02:35 PM

Hey Zoom community, I used to be able to keep the chat window open in the background work and when someone would message it would ding, and give me a push notification. As of the last update zoom chat no longer notifies me when I get a message unless I have the application minimized.

 

I have tried to uninstall, redownload and reinstall, I have tried zoom support (He just ended the chat with me because he couldn't figure it out). I'm missing a lot of messages because there is no sound. Has anyone experienced anything like this? Any solutions? 

2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-07-20 01:26 PM

Hi @mamedeo101! Is this issue still occurring? If so, I'd be happy to help you figure out what could be going on 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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random_username
Newcomer
Newcomer

‎2022-07-26 01:42 PM

Same here. I've already missed a couple of pings I didn't need to miss. It seems like my SysTray icon doesn't stay lit up anymore when a new message has come in, either. So if I was away from my desk and missed the incoming chat, I could at least see the little orange icon at the bottom of my screen.

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