Zoom Chat admin

[dpalac1]

Hi there, we are trying to update the Zoom Admin for a chat however(named B2 Chat)(Current owner is April Rangel-a0r07yw), the current owner is NO LONGER with the company so we cannot transfer ownership to someone else. How can i get assigned ownership of the chat if associate is no longer with company. We do not want to make another chat and loose vital information. 

[jens-sgb · Accepted solution]

Hi there, your Zoom Admin can change the channel admin in the Zoom Admin Portal by deleting 'April Rangel-a0r07yw' from the Channel- The admin will then be prompted for a new channel admin.

https://support.zoom.us/hc/en-us/articles/360048757952-Managing-channels#:~:text=latest%20Zoom%20ver...

[dpalac1]

i do not have admin access unfortunately. 

[jens-sgb]

Hi dpalac1, 

Please reach out to your Zoom-Admin. 🙂 He/She can help you to get this issue sorted.