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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Admin - Chat Reports missing

Nelsen-Partners
Newcomer
Newcomer

‎2023-11-06 09:00 AM

We are trying to back up chat history for users who are no longer with our company, but I'm not seeing certain options as listed in the documentation (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061552)

 

I'm unable to find "Chat History" under our User Activity Reports as it specifies in the documentation. Is there a place Chat History can be enabled?

 

I have ensured Store Messages to Zoom's Cloud was previously enabled and that the retention for users under Storage has been set to 5 years so that data should be there somewhere.....

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