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Zendesk Notifications Sending

drafeedie3
Newcomer
Newcomer

‎2023-03-25 04:28 AM - edited ‎2023-03-25 04:29 AM

We setup Zendesk notifications by Zoom and configured the integration to send notifications about specific Zendesk groups. I've received confirmation that the groups are connected and I should receive notifications. But I am not receiving any notifications despite activity in Zendesk.

 

Is there an additional step I am missing? 

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