When a document is shared in a "chat", can I view it WITHOUT being forced to download it? | Community
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Newcomer
August 17, 2022
Solved

When a document is shared in a "chat", can I view it WITHOUT being forced to download it?

  • August 17, 2022
  • 1 reply
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I love being able to share photos and documents in the chat feature, but when its a document, it forces a download in order to view it, that just creates files I need to delete from my computer later, often times I just need to view what is shared with me, don't need or want to download it.  When it is a photo, I can view without being forced to download.  Is there a way to turn off the forced download?

    Best answer by Bort

    Hi @OtherStreetCS 

    The only way to view an image without downloading a copy locally, would be for the host to share their screen with the image displayed. Images or files sent via in-meeting chat must be downloaded before they can be viewed. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    1 reply

    Bort
    Employee
    BortAnswer
    Employee
    August 18, 2022

    Hi @OtherStreetCS 

    The only way to view an image without downloading a copy locally, would be for the host to share their screen with the image displayed. Images or files sent via in-meeting chat must be downloaded before they can be viewed. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    Newcomer
    September 26, 2022

    Hi Bort, does the same answer apply to files sent through zoom team chat? 

    Bort
    Employee
    Employee
    September 26, 2022

    Hi @emily22 

    Yes, a file must be downloaded, even if to a temp location, for the file to be viewed in Team Chat as well.