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Videophone

Natalo4ka72
Newcomer
Newcomer

‎2021-12-10 12:27 PM

Hey! Please tell me how to add a videophone if there is no "add video" button in the settings?

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2 REPLIES 2

jaredallen
Community Champion | Employee
Community Champion | Employee

‎2022-01-04 07:52 PM

Hi @Natalo4ka72, welcome to the Zoom Community.

 

Please can you share the make/model of the Videophone you are trying to connect? The Zoom platform leverages a proprietary video codec so not all devices will be compatible.

 

The following article provides a list of the supported devices for Zoom Phone:

 

https://support.zoom.us/hc/en-us/articles/360001299063

 

For video support, I would recommend a Zoom Phone Appliance. The following article provides a list of the supported devices:

 

https://support.zoom.us/hc/en-us/articles/4402412141453-Supported-Zoom-Phone-Appliances

 

Has this answered your question? If so, don’t forget to mark the reply as an accepted solution! Otherwise let me know if I can be of any further help.

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jaredallen
Community Champion | Employee
Community Champion | Employee

‎2022-01-13 06:56 PM

Hi @Natalo4ka72,

 

Do you need any further assistance with this?

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