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Unable to save transcripts

NB4
Newcomer
Newcomer

‎2022-07-05 07:10 AM

I have enabled the save transcripts function, but I'm still not seeing the option to save transcript during or after a call - why is this and how can I enable saving transcripts? 

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1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

‎2022-07-06 05:03 AM

Hi there!

 

The transcript is automatically embedded within the audio and video file but is hidden by default until the recording is being watched. Per our support article Audio transcription for cloud recordings 

 

Find more help in the Recording hub in Zoom Support.

 

If this has answered or helped you find a solution to your question, please click the Accept as Solution button below so others in the Community may benefit as well. 

 

~S

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