cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Unable to activate Zoom Pro

Caoline
Newcomer
Newcomer

‎2021-11-13 08:38 PM - edited ‎2021-11-13 08:38 PM

I bought zoom pro a couple of days ago. Since then, I have been unable to use it. My original free/basic version is still in place. I have tried anything I can think of to get the upgrade to happen, but nothing seems to work. Please help!

0 Likes
1 REPLY 1

ChrisO
Specialist
Specialist

‎2021-11-15 11:32 AM

Here is Zoom's guide to upgrading from free to paid hopefully it helps. https://support.zoom.us/hc/en-us/articles/207597113-Upgrading-to-a-paid-account


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
0 Likes