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Unable to activate Zoom Pro

Caoline
Newcomer
Newcomer

‎2021-11-13 08:38 PM - edited ‎2021-11-13 08:38 PM

I bought zoom pro a couple of days ago. Since then, I have been unable to use it. My original free/basic version is still in place. I have tried anything I can think of to get the upgrade to happen, but nothing seems to work. Please help!

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ChrisO
Specialist
Specialist

‎2021-11-15 11:32 AM

Here is Zoom's guide to upgrading from free to paid hopefully it helps. https://support.zoom.us/hc/en-us/articles/207597113-Upgrading-to-a-paid-account


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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