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Retrieving accidental Zoom recording deletion

MikeVee
Newcomer
Newcomer

‎2022-03-29 04:17 AM

I accidently deleted our Zoom meeting recording this morning How can I retrieve it?

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1 REPLY 1

ZoomZoom
Community Champion | Employee
Community Champion | Employee

‎2022-03-29 04:57 AM

Hi, Mike.

 

If it was a cloud recording, then it should still be in the trash can in the web portal. 

How to recover a deleted cloud recording

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
  3. If there are any cloud recordings in the trash, you will see a Trash icon at the top right. Click the icon to see any deleted cloud recordings within the past 30 days. 
  4. Click Recover on the right to retrieve the recording.
  5. Click Recover again to confirm.
  6. Your recording will be available again on the Recordings page.

for reference: https://support.zoom.us/hc/en-us/articles/216378863-Recover-a-deleted-cloud-recording

 

If it was a local recording, you should be able to restore it from your computer's trash can or with specialized software, but procedures and tools differ depending on OS.

 

Hope this helps!

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz
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