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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Q&A does not auto scroll. How do I fix this?

rjc116
Newcomer
Newcomer

I have uninstalled Zoom and reloaded. But the Q&A continues to load the newest comments on the bottom and I have to manually scroll to see them. This is very distracting as I am Zooming a technical class with charts. 

 

I have an older Mac mini. 2012 Could that be the issue? I don't see why. 

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @rjc116 your mac mini wouldn't be the issue. Can you please confirm with me the Zoom version you are currently running? And can you confirm that this was a feature before in a earlier version of Zoom? I am trying to do some research on previous functionality with auto-scrolling and Q&A! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Zoom version 5.14.7
I don't recall if this was an issue before. Didn't do that many zoom calls, but I suspect it was doing that before.
I know that there used to be a setting of auto scrolling but that became the default. 
I tried to find some preferences for Zoom I could delete but couldn't find it.

Sorry for the delay in responding. Thanks for helping!