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Problem with headset connection

VRDDHI
Newcomer
Newcomer

‎2022-05-19 06:33 AM

My headset sennheiser not getting connected during zoom meeting in my desktop . earlier it was perfect.  It is working in  google meet.

2 REPLIES 2

alexisbrown
Community Moderator | Employee
Community Moderator | Employee

‎2022-05-19 09:30 AM

Hi @VRDDHI ,

 

This could be a result of a number of issues. I would recommend trying the following:

  • Updating the firmware of your headphones
  • Ensuring your Zoom client is up to date

 

Let me know if either of those help.

Alexis

0 Likes

mary6
Explorer
Explorer
In response to alexisbrown

‎2022-06-06 12:47 PM

I'm guessing you've tried this. On the toolbar, click the up arrow next to the mic and tick the new sound source, headphones, after you plug them in. M