Problem with headset connection

[VRDDHI]

My headset sennheiser not getting connected during zoom meeting in my desktop . earlier it was perfect.  It is working in  google meet.

[alexisbrown]

Hi @VRDDHI ,

This could be a result of a number of issues. I would recommend trying the following:

• Updating the firmware of your headphones
• Ensuring your Zoom client is up to date

Let me know if either of those help.

Alexis

[mary6]

I'm guessing you've tried this. On the toolbar, click the up arrow next to the mic and tick the new sound source, headphones, after you plug them in. M