cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

One-time longer call under basic plan?

bsiff
Newcomer
Newcomer

I am a senior with just a basic plan, not used often; however, this weekend we are having a "Celebration of Life" for my son who died from cancer in April 2020 in Canada. We want to allow people from all over to participate, and it may go 2 hours. Is there a way with just a basic plan to have a one-time longer zoom call? Thank you.

 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hello,

 

I'm sorry for your loss. Unfortunately, there is no one-time exception to the 40-minute limit. However, there is no limit to the number of meetings you can have. Joining again after disconnection is the only option.