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No chat button in meetings

Ine
Newcomer
Newcomer

There is no chat option in the meetings of any other participants or co-hosts. I tried to change every setting I could find, but still: Chat messages that I send in meetings from my (pro) host-account do not show for other participants, and they simply don't have a chat button in their screen.
What setting can I try, to use the chat option again? 

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Ine,

Welcome to the Zoom Community! We're glad to have you here.

You may check out this article for configuring Zoom team chat admin settings. 

Let us know if you need further assistance.



Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Ine,

Welcome to the Zoom Community! We're glad to have you here.

You may check out this article for configuring Zoom team chat admin settings. 

Let us know if you need further assistance.



Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Ine!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Ine!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Ine
Newcomer
Newcomer

Hello Mark, 
sorry that it took me so long to reply.
Today I had the time to go through all settings again. 
The settings you send me as solution, were not changing anything. 

Finally I went with help of a chatbot through many settings, and I found the issue!! 
In the settings - meeting section - in meeting (basis) 
Under the Chat options which were already enabled, was a little setting that said 'Only users can chat'. This was enabled. When I disabled it, everyone could chat again. 
Very happy!!