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Mobile Apps Signing Out

TJordanPE
Newcomer
Newcomer

‎2023-06-20 10:49 AM

Our whole staff has recently started having issues with the phone app signing us out - we are a mix of iPhone and Android users and all have this issue.  An example of a common occurrence is that I'll get a notification that I have a new message in Zoom and need to sign in to see it.  When I try to sign in, I then get a message that I need to input a code from my desktop device to validate my phone.  The problem is that if I am usually not at my desk when this happens, and now I can't access Zoom.  How do we get our phone accounts to stay signed in at all times?

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