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Missing recording

benvoelkel
Newcomer
Newcomer

‎2023-02-05 06:05 PM

Hi, I recently recorded myself taking an exam for a graduate school class. I just went back to try and get the link to submit to the professor and this is the message I get when I click on the recording:

 

The recording does not exist(2237)

 

Any help?

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1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-05 08:38 PM

Hello,

 

User

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
    You will see a list of cloud recordings that you started and have finished processing.
  3. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.
    Note: There is no limit on the date you can specify.

Link: https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings#h_9898497b...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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