Missing Cloud Recording

[CoachDebra]

I am a paid "Pro" subscriber. I recorded a client call to the cloud. I got a message that it was up and ready and I go to the recordings page and not only is that particular recording not there, THE ENTIRE PAGE IS BLANK.

What's up with that, Zoom?

I've tried refreshing the page, clearing the cache and refreshing the page. And something very weird happens when I do that - The recordings list flash for about a nanosecond and then disappears.

Can you take a look?

Thanks,

Debra

[ortala2]

same problems, my old recording at 2022 is BLANK, I paid "pro" subscriber