Message Reminders Lose Date

[mojeda]

I've been using the remind feature for chat messages on messages coming in through the Incoming Webhook app, and while it works messages will randomly say I was reminded on December 1st, 1969 and I have to go back and reset the reminders which can be frustrating when I have 10+ reminders to have to fix, by then also having to go back and look up when I need to be reminded.

[MGSR]

Hello @mojeda,

Here are a few steps you can try to troubleshoot or work around this issue:

• Check the incoming webhook payload: Make sure the messages sent via the webhook include a valid timestamp or date field, if supported. Invalid or missing timestamps can cause reminder features to malfunction.
• Update the Incoming Webhook app: If you’re using a custom or third-party webhook integration, check for any available updates or documentation changes that address this issue.
• Test with direct messages: Try setting reminders on messages sent directly in Zoom Team Chat (not via webhook) to confirm if the issue is isolated to webhook messages.
• Clear and reset reminders: If reminders are stuck on the wrong date, manually clear them and set new reminders as needed.

[MGSR]

Hi @mojeda!

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Have a great day!

[mojeda]

@MGSR Hi, the webhook messages do have a valid date timestamp. 

I've included a screenshot from my  reminders tab in the zoom client, they will start off by looking correct, with the set reminder date and time, then for whatever reason they just update and it glitches out and says I was reminded on December 31st, 1969.

This is what it should be like