cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Image from camera is distorted and black and white

Hydes2262
Newcomer
Newcomer

‎2021-10-23 12:57 PM

 
0 Likes
2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-25 07:01 AM

Hey @Hydes2262, are you sure you didn't apply any filters? Your Camera source is working properly just not on Zoom but on other applications as well? I'd try a different camera, uninstall/reinstall Zoom, and any Camera Drivers you've either not installed or haven't updated 🙂

 

Let me know if any of these suggestions help therefore I can help you further troubleshoot! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-27 07:20 AM

Hey @Hydes2262, just reaching out about my response. Are you still experiencing your camera being distorted? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes