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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Image from camera is distorted and black and white

Hydes2262
Newcomer
Newcomer

‎2021-10-23 12:57 PM

 
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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-25 07:01 AM

Hey @Hydes2262, are you sure you didn't apply any filters? Your Camera source is working properly just not on Zoom but on other applications as well? I'd try a different camera, uninstall/reinstall Zoom, and any Camera Drivers you've either not installed or haven't updated 🙂

 

Let me know if any of these suggestions help therefore I can help you further troubleshoot! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-27 07:20 AM

Hey @Hydes2262, just reaching out about my response. Are you still experiencing your camera being distorted? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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