I cannot share files on my desktop with my home desktop computer. | Community
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D
Newcomer
dmullman
Newcomer
February 9, 2022
Question

I cannot share files on my desktop with my home desktop computer.

  • February 9, 2022
  • 1 reply
  • 0 views

I have used zoom for a couple of years.  I can share my desktop  files on my laptop and office computer but I cannot share my desktop files on my home computer.  I have updated and uninstalled and reinstalled and I still cannot share.  Here is a screen shot of what I get.  How do I fix this?

 

    1 reply

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    February 9, 2022

    Hello,
    My name is Brandon. Thanks for joining the Zoom Community! Can you check all of your screen sharing settings to make sure that you, as the host, can share your desktop? 

     

    https://support.zoom.us/hc/en-us/articles/201362153

     

    Do you own your Zoom account, or are you a part of a business account that your company owns? The Zoom admin for your organization could have desktop screen sharing disabled by default. If you are a part of a business or organizational account, you can click on your account profile tab and reach out to the Zoom Admin for your company/organization, and request that you be allowed to share your whole desktop. 

    J
    Newcomer
    John２John
    Newcomer
    March 13, 2022

    Hi Zoom Customer Support Team

     
    My name is John2John. I have purchased the Zoom PRO license on 3/4/2022.
    As host, I've been having a problem with "Screen Share" while in MTG.
    I wrote all that I've done in the past , so this might help you understand what I'm talking about.

    I have tried on a different computer, and it works.
    I have tried a free zoom account on the current computer and it used work.
    I have changed to  PRO VERSION and it suddenly stopped letting me share my screen while in the MTG.
    I can share my screen as long as alone in the room.
    Other participants can share their screen with no problem.
    I have unchecked the setting for my zoom that "disables share screen when there are other participants".
     
    PLEASE HELP ME!!  I am scheduling a MTG on 3/15/2022. I will need to fix this problem...
    Thanks for your attention and cooperation!!
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