Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2024-04-13 07:30 AM - edited 2024-04-13 07:32 AM
How do I restrict my Zoom channel members from seeing each others profile? I want my channel members to interact with each other in Team Chat on the channel they are members of, but I do not want any of them to be able to contact each other via email or phone. The problem is that channel members can click on the (...) and find each others contact details like phone number and email address - how do I prevent that? Please help!
2024-04-14 04:39 PM
Hi, @SOET.
You don’t mention whether your channel is internal-only, or if it has external members.
According to this Zoom Support article and my own experience, for external users the full contact information in a viewed profile is only available if the viewed contact is in the viewer’s contact list in Zoom – which means the two already have a connection outside your channel. It’s probably unreasonable to attempt to control the interaction between external people who already have a direct relationship. If the external viewer doesn’t have the viewed person as a contact, all they see is the name and picture.
Unfortunately, for internal members of the channel (internal members are people on the same organizational account as you), it appears there is no way to restrict them from seeing the profile of external or internal members.