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How to delete a contact but keep chat history if resumed.

Technomicks
Explorer
Explorer

So i want to delete a contact from my zoom account.  But if i get the conatct again i need the chat history back

How can i do so. Please help

 

Thanks& Regards 

Technomicks

1 ACCEPTED SOLUTION

Arps
Community Champion | Employee
Community Champion | Employee

Hello!

 

Currently when you delete an external contact, the chat history will be removed as well.  This is not a configurable setting,

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks! Rick

View solution in original post

2 REPLIES 2

Arps
Community Champion | Employee
Community Champion | Employee

Hello!

 

Currently when you delete an external contact, the chat history will be removed as well.  This is not a configurable setting,

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks! Rick

Hi!

The chat history will be remove from both sides?

I got scammed and would like to delete the conversation, since I gave to much information

 

Thank you