How do I retrieve a recording?? | Community
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Newcomer
February 15, 2023
Question

How do I retrieve a recording??

  • February 15, 2023
  • 9 replies
  • 0 views

I was made co-host to record a meeting -- my first time doing this. The host ended the meeting while I was trying to end and save the meeting. Is it gone forever or am I somehow able to find the recording?? This was an important zoom I needed to re-view and refer to often. 

    9 replies

    Community Champion | Customer
    February 15, 2023

    Hello,

    Was the recording set up for cloud or local recording?

     

    Regards

    MalaikaAuthor
    Newcomer
    February 15, 2023

    It was set up to save to my computer. Host instructed me to record it that way. 

    Community Champion | Customer
    February 15, 2023

    Hello,

     

    Here is the default location where Zoom saves local recordings. Unless you changed it of course.

     

    By default, local recordings will be placed in following directory:

     

    • Windows: C:\Users\[Username]\Documents\Zoom
    • Mac: /Users/[Username]/Documents/Zoom
    • Linux: home/[Username]/Documents/Zoom

    Regards

     

    If my reply helped, don't forget to click the accept as solution button!

    Newcomer
    February 15, 2023

    Thank you I’m going to try now

    MalaikaAuthor
    Newcomer
    February 15, 2023

    I have a MAC and copy/pasted the appropriate link. I get "your file couldn't be accessed"  😕😕

    Community Champion | Customer
    February 15, 2023

    Hi,

     

    [Username] is just a place holder for whatever your user account is called on your computer.

     

    Regards

    MalaikaAuthor
    Newcomer
    February 15, 2023

    The first question, perhaps, is...I was actively clicking on "end recording" when the host ended the meeting. So is it even possible that it was saved? Once the meeting was ended, my whole screen disappeared. I'm assuming that when you end the recording, there's a cascade of prompts that asks if you want to save it and what you want to label the file as, etc. I was not allowed to do any of that. 

    MalaikaAuthor
    Newcomer
    February 15, 2023

    My apologies, I don't understand your comment here: "[Username] is just a place holder for whatever your user account is called on your computer." Could you please clarify?

    Community Champion | Customer
    February 15, 2023
    MalaikaAuthor
    Newcomer
    February 15, 2023

    Thank you! I followed the instructions, but I do not have the Macintosh HD folder, nor the Startup Disk folder. Not sure why if it's considered the default. I was not able to complete the steps. I appreciate your help. It's probably a helpless cause, unfortunately. 

    Community Champion | Customer
    February 15, 2023
    1. It's a good question. I don't know if your recording survived.  But, if you didn't change default location that is where you should  potentially find the recording.

     

    Good luck!

    MalaikaAuthor
    Newcomer
    February 15, 2023

    unfortunately i don't know where the default location is or how to find it. the link you provided, unfortunately did not work 😕😕