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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Host fails to launch

jguter
Newcomer
Newcomer

‎2023-03-13 03:45 PM

I am running Windows 10 on an Intell i5-5200U Dell Inspiron 5548 laptop. Zoom does not launch a Join or Host meeting. When clicking on either, they both go blank and nothing further occurs. This happened after updating Zoom last November. I had temporary success by making some changes in CMD admin mode DOS window. Now that doesn't work either with the latest update. What can be done?

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1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

‎2023-03-16 09:20 AM

Hi @jguter 

 

Please try uninstalling your current version of Zoom. Don't worry, you won't lose anything! Once uninstalled, then install the latest version.

 

Updating Zoom to the latest version 

Uninstalling and reinstalling the Zoom application 

 

If my reply helped, please click Accept as Solution so others in the Community may benefit as well! 

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