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Grabación perdida

PabloPilona
Newcomer
Newcomer

‎2021-08-18 02:12 PM

Hola, por no tener los pagos al día, me erraron mi cuenta zoom. De inmediato pagué, pero no me aparecen las grabaciones que tenía en la duda ¿Existirá forma de recuperarlas?

 

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Bort
Zoom Employee
Zoom Employee

‎2021-08-18 02:14 PM

Hola @PabloPilona  ,

 

Los problemas con el pago no deberían afectar las grabaciones en la nube de su cuenta. Asegúrese de tener la licencia asignada a su perfil y luego vuelva a consultar la página Grabaciones.

 

Hi @PabloPilona ,

Issues with payment should not affect any cloud recordings on your account. Please make sure you have the license assigned to your profile and then check the Recordings page again.

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