Error Code 2008 on a free account

[GentlestSum522]

Hi, I hope someone can help.

i was in a zoom meeting hosted by an organisation when I got disconnected due to a network/ISP issue. I reconnected with a different ISP but kept on getting an error code 2008.

I've tried uninstalling Zoom and reinstalling it, I registered for the webinar and tried joining from the new connection email, I've tried rejoining the webinar by copying and pasting the link into my browser. 

None of these steps worked.

I still kept on getting error code 2008, which seems to be connected to a licensing issue. I find this odd as I am a free user and don't host any meetings. I only join meetings as and when invited by the non-profit organisation I volunteer with.

Thank you in advance for any help.

[Qiufang]

My attendees meet the same issue. Would someone be able to explain and help? Thanks!

[MGSR]

Hello there. 

Welcome to the Zoom Community! We're glad to have you here.

I'm sorry for the inconvenience and late response. 

If you receive the message “The meeting has an unexpected error: Error code: 2008”, this means that the user does not have a webinar license or that the license is no longer valid.

You may read more in this article.