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Converted Video Gone

DHenry23
Newcomer
Newcomer

‎2021-10-18 11:41 AM

I recently stopped a recording of a zoom call and watch the video conversion process. However the new window that usually pops up following that with the options where to save the local recording never showed up. Any answers on how I can recover that recorded file??

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1 REPLY 1

ChrisO
Specialist
Specialist

‎2021-10-19 07:30 AM

If the video actually saved it will be listed in your web portal under Reordings>>Local Recordings. If you click open from there it will open the folder on your PC where it is saved. If it failed to save you are most likely out of luck.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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