cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Cloud record video deleted and want to recover

vrtechnosoft
Newcomer
Newcomer

‎2022-03-22 09:00 AM

I have recorded (In cloud) meeting on 06 Jan 2022 and forgot to download it. Now its not showing in my cloud recordings. Can you please help me the video. Thanks

0 Likes
2 REPLIES 2

vrtechnosoft
Newcomer
Newcomer

‎2022-03-22 09:06 AM

I have recorded (In cloud) meeting on 06 Jan 2022 and forgot to download it. Now its not showing in my cloud recordings.

I checked in cloud records its not available,

there is no Trash icon to see the deleted files.

 

Can you please help me the video. Thanks

0 Likes

jefrancisco4
Community Champion | Employee
Community Champion | Employee

‎2022-03-22 09:11 AM

Hi @vrtechnosoft , was the cloud recording deleted or is it missing? Here's a support article on how to recover deleted cloud recording from trash https://support.zoom.us/hc/en-us/articles/216378863. Hope this helps.

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

0 Likes