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Closed Captioning

LadyJane98
Newcomer
Newcomer

‎2023-02-07 09:01 AM

I am struggling to put on Closed captioning for the zoom class that I am in ... I have already tried clicking on the zoom tab and did not see anything. I clicked on the "more" tab and there was only an option that said "stop incoming video"... I even went to settings and clicked for "manual captions"... "automated captions" and "save captions" and I still don't have closed captioning.

 

Would anyone be able to help with this?

Thanks

0 Likes
1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-07 03:53 PM

Hello there,

 

Please can you follow these steps and see if you can turn on Manual and Automated captions. Refer to the two articles below:

 

https://support.zoom.us/hc/en-us/articles/8158289360141

 

https://support.zoom.us/hc/en-us/articles/4409683389709

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.