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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

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Auto Response for SMS

Dcole
Newcomer
Newcomer

Is there an auto response setting when receiving SMS thru chat? 

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Dcole at this time only Setting up call queue or auto receptionist SMS is available for Zoom Phone System. However, for auto-receptionist SMS via Zoom chat, I would suggest submitting your feedback to https://zoom.us/feed

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Dcole at this time only Setting up call queue or auto receptionist SMS is available for Zoom Phone System. However, for auto-receptionist SMS via Zoom chat, I would suggest submitting your feedback to https://zoom.us/feed

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!