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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Account Settings - IM Management

Dalspur_99
Newcomer
Newcomer

I am  an Admin in the Zoom system, I am unable to see IM Management under Account Settings, how do I fix this?

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hello!

 

I recommend connecting with the account Owner to be sure you've been granted privileges to add or edit IM Groups.

 

Zoom Support articles of interest:

Managing IM Groups

User Role Management

 

If my reply helped guide you in the right direction, please click the Accept as Solution button! ā¤µļø

 

Cheers!