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Accidentally joined corporate account, was able to leave but also lost my paid annual license

kiddserv
Newcomer
Newcomer

‎2021-09-23 05:31 AM

I received an email for an invite for a Corporate account that I intended to use on a different zoom account. I accidentally joined with my paid annual licensed account and when I left the Corporate account I also lost my existing paid annual license (Pro). Is there any way I can retrieve my subscription back? I have tried zoom support chat, but its taking too long. What else can I do to get my license back? TIA.

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Bort
Zoom Employee
Zoom Employee

‎2021-09-23 07:24 AM

Only Zoom's Billing team would be able to assist with your issue. 

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