Zoom Workflows using Tasks don't work?

[StefanScherbik]

Tasks was recently added as an option to use when creating a Workflow.  It appears to me that there's a bug where any Workflow which is created that invokes a Task card will not do anything.

As an example, I tried creating a Workflow with a @Tasks Mention Group as a trigger, which then grabs an AI Summary from the last 12 hours, and creates a task assigned to the one who mentioned the Mention Group and dumps the summary in the description.  When using this mention group, nothing happens.  But if I take the Tasks card out of the Workflow and replace it with just sending the AI Summary directly to the person who used the mention group, then the Workflow works.

I'm pretty sure I filled out all the required fields, and I tried to set up a few variations of Workflows which invoke Tasks, but basically, it seems that any Workflow involving a Task will have no effect when published.  Has anyone else encountered this or found a workaround?

[thbrooks]

If your Zoom Workflows with Tasks aren’t working, check these points:

Enable Workflow Automation – Go to Admin → Account Management → Settings → Workflow Automation and make sure it’s turned ON.

Check your plan & permissions – The Tasks action may only work for certain paid or beta accounts.

Verify trigger and action setup – Make sure your workflow has a valid trigger and the Tasks action is correctly configured with user/channel details.

Test other workflow types – Try a simple one (like “Send chat message”) to confirm workflows in general work. If they do, the issue is likely with the Tasks action.

Known issue – Some users report the Tasks step currently fails to execute; Zoom may still be fixing it.

Workaround – Use the Tasks app manually until the Workflow Automation with Tasks is updated.