Zoom used to open Outlook with old account to send emails - it doesn't now from Gmail

[bartonlewis]

Hi, I am registered with Zoom using my active Gmail address.  With my previous - now deleted email address/Zoom account - Zoom would open Outlook to send the meeting invitations once the meeting was scheduled.  When I schedule a meeting now, it doesn't do that.  Should Zoom be generating an email from Gmail to send my invitations, or do I just copy the information and send it myself, or does it matter?  Thanks!  

[Rhydan · Accepted solution]

When you used your old Zoom account with Outlook, Zoom likely triggered your system’s default email client (Outlook) to open a new message with the meeting details. That worked because Outlook was set up for calendar and email handling on your device.

Now that you're using Gmail, Zoom will not automatically open Gmail or send an invite through it unless you connect your Gmail and Google Calendar to Zoom directly. Gmail is web-based, so unlike Outlook, it doesn’t automatically launch for message composition unless integrated.

To fix this and make Zoom send invitations through Gmail or automatically add meetings to your Google Calendar:

1. Sign in at zoom.us and go to Settings.

2. Navigate to Calendar and Contacts Integration.

3. Click Connect next to Google.

4. Follow the steps to authorize Zoom to access your Google account.

After this, Zoom will automatically create a Google Calendar event for each meeting you schedule, and Gmail will send invites to participants from your connected account.

If you don't enable this integration, you will need to copy the invitation manually and send it yourself.

[bartonlewis]

Thanks very much, most helpful.